Privacy Policy

MK Chiropractic (“MK Chiropractic,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our office, or using our services.

This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Mailing address
• Appointment request information
• Insurance or payment-related information
• Information submitted through contact forms or patient forms
• Communications you send to our office
• Other information you voluntarily provide

Our website may also automatically collect certain technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic information
• Date and time of visits
• Website interaction and usage information

2. How We Use Your Information

We may use information collected through our website to:

• Respond to questions and inquiries
• Process appointment requests
• Communicate regarding appointments or services
• Provide chiropractic and related healthcare services
• Improve our website and patient experience
• Maintain website security and functionality
• Process payments or insurance-related matters when applicable
• Send communications you have requested or consented to receive
• Comply with applicable legal and regulatory requirements

3. Healthcare and Sensitive Information

Information submitted through our website should not be used for urgent or emergency medical communications.

Certain information provided in connection with your care may be considered protected health information and may be subject to additional protections under applicable healthcare privacy laws. Where applicable, our handling of protected health information is governed by our healthcare privacy practices and applicable law.

4. Cookies and Analytics

Our website may use cookies, pixels, analytics technologies, and similar tools to understand how visitors use the website, improve functionality, measure website performance, and support marketing efforts.

These technologies may collect information about your browser, device, website activity, and interactions with our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Third-Party Services

We may use third-party service providers to assist with website hosting, analytics, appointment scheduling, forms, communications, payment processing, advertising, and other business functions.

These third parties may receive information as reasonably necessary to provide their services. Their handling of information may also be governed by their own privacy policies and terms.

Our website may contain links to third-party websites. MK Chiropractic is not responsible for the privacy practices, security, or content of third-party websites.

6. SMS and Mobile Communications

If you voluntarily provide your mobile phone number and opt in to receive text messages from MK Chiropractic, we may send communications such as appointment reminders, scheduling updates, office notifications, follow-up messages, and other communications consistent with your consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of text communications at any time by replying STOP. For assistance, reply HELP or contact us at (312) 291-8277.

Consent to receive text messages is not a condition of purchasing goods or services.

Mobile information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers that assist us in delivering text messages when necessary to provide the messaging service.

7. Email Communications

If you provide your email address, we may use it to respond to inquiries, provide information related to appointments or services, and send other communications you have requested or authorized.

Where required, marketing emails will provide a method to unsubscribe.

8. How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to:

• Provide requested services
• Work with vendors and service providers acting on our behalf
• Comply with applicable laws, regulations, subpoenas, or court orders
• Protect the rights, property, safety, or security of MK Chiropractic, our patients, website users, or others
• Complete a business transaction such as a merger, acquisition, restructuring, or transfer of assets, subject to applicable law

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when submitting sensitive information electronically.

10. Children’s Privacy

Our website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian where required by law.

If you believe a child has provided personal information through our website inappropriately, please contact us.

11. Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have certain rights or choices regarding your personal information.

You may contact MK Chiropractic to request information regarding your personal information or to ask that certain information be corrected or deleted, subject to applicable legal, healthcare, record-retention, and other requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the updated effective date will be posted at the top of this page.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

MK Chiropractic
711 W North Ave #201
Chicago, IL 60610
Phone: (312) 291-8277